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Contingent Labor - IT Healthcare Consultant
Ref No.: 13-00961
Location: Clemson, South Carolina
Clemson SC
6+ Months
Clemson University

Interview Process :
 
Round 1 Telephone interview conducted by the Project Director and/or other project staff.
 
Round 2 Telephone interview (local candidates would be in person, if possible) conducted by the Project Director and other project staff. Candidates may be required to give a presentation on a topic relevant to the position. The topic will be provided at the time the interview is scheduled, at least two days in advance.

Round 3 Used only if necessary. Clemson may request that this interview is in person. If so, travel costs are the responsibility of the vendor or candidate
This is a High Level Jira Administrative Position that will provide analysis, implementation, recommendations, hands-on implementation, support, documentation and training in the use of the Atlassian product suite (www.atlassian.com). The effort is in support of a large implementation project whose team brings significant experience along with an "entrepreneurial " or "startup " attitude and approach. The team has already adopted the Atlassian product suite including JIRA, the dev/build/test tools, the agile tools and Confluence. As the project work has pogressed the team has identified a need to enhance its use fo the JIRA in order to drive a faster and higher quality development cycle. We are looking for a consultant who can come in and offer the team wasy to improve quickly and procatically while assessing and mapping a path toward best practices that make the most sense for this project.
General Information
Job Description: SCOPE OF PROJECT

The Medicaid Member Management project is one of the most complex technology development projects undertaken by Clemson University on behalf of the State of South Carolinas Department of Health and Human Services (SCDHHS). This project is a multi-year effort to replace the States Medicaid Eligibility Determination System (MEDS) with a multi-tier application environment that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholder

DAILY DUTIES/RESPONSIBILITIES
The Development Tools Consultant will be expected to quickly assess the current strengths of the teams processes as well as opportunities for improvement. The Consultant will be expected to build an improvement plan that includes process improvements, reporting enhancements, and improved tool use. The Consultant will be expected to both implement the recommended changes and also document and train team members on the implementations. The Consultant will be expected to work iteratively in order to support a culture of continuous improvement and to benefit from the Consultants expertise as quickly as possible. The Consultant will work with a broad variety of stakeholders including the development team, product managers, and infrastructure/operations teams.

We are seeking a proven consultant who can assist our existing teams development processes, efficiency and performance through better utilization of the Atlassian product suite.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

The Development Tools Administrator role has three major components: software development support, collaboration and interaction with developers and system administrators/DBAs, and development tool domain knowledge for enterprise class multi-tier Web-based application development projects (leaning toward JAVA and open source experiences). Candidates must display excellence in all areas.

Proven experience working with the Atlassian product suite including a broad understanding of the tools, available plug-ins and best practices.
Understanding of how to track agile development progress using Atlassian product suite including methods for reporting, estimation and lifecycle management.
Ability to assess what is working for the team and leverage current efforts to improve use of Atlassian product suite.
Ability to configure and implement recommendations for use of Atlassian product suite.
Deep understanding of IT development lifecycle processes including development and testing and ways Atlassian product suite and improve development lifecycle.
Superb written and oral communications skills, including the ability to effectively interact with software developers, quality assurance engineers, database administrators, system administrators, product managers, and project leadership.
Ability to document processes and train team members.
Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.
Willingness and ability to effectively engage with people and organizations on a continuous basis.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

Broad background in software development tools.
Experience working with agile development approaches.
Background and experience supporting software testing automation and software quality assurance teams
Demonstrated experience configuring and managing code repositories, build scripts, issue tracking systems with an emphasis on automation and standardization.
Strong *nix system administration skills.
Knowledge of healthcare insurance principles and processes.
Medicaid eligibility system/business operations experience.
Medicaid Management Information System (MMIS) experience
Medicaid operations experience.
Public sector and/or academic environment experience is a plus.
Longer-term opportunities may exist for consultants who wish to become an operational part of the project/team, responsibilities may include:
o Managing Atlassian products on a day-to-day basis
o Managing the code repository (branches), developing processes and approaches/scripts for code builds, automated building, unit testing and pushes to test and production environments.
o Managing the issue tracking system.
o Configuring development and test servers in collaboration with infrastructure team.
o Overseeing production deployments in collaboration with infrastructure team.
o Providing leadership to the project team regarding development tool use/implementation, training and automation in order to continuously improve overall development process.

NOTE TO RECRUITERS

This is not a direct development position but a supporting position to support the implementation of the JIRA framework for Clemson/SCDHHS projects.
All candidates must have significant experience using the JIRA framework. Vendors and candidates who add these terms to the resume for the purposes of this position will not be competitive.
This position is focused on an individual to implement improvements to the use of JIRA and train the team. The expected duration and budget is for 6 months.
Candidates who may want an extended engagement may be considered for longer-term opportunities as a development tools administrator where the skills in the preferred skills area would be required. Please note: longer-term (greater than 1 year) positions would be at a significantly reduced rate.
This position requires an individual who can both work independently and as part of a team and requirements strong communications skills including effective oral and written communication. If a vendor finds it necessary to substantially revise a candidates resume or add additional or clarifying information at the top of the candidates resume, then the resume is not yet ready for submission and the candidate will likely not be a good fit.
 
Category
Name
Required
Importance
Level
Last Used
Experience
Database Platforms Agile Yes 5 Advanced Within 2 Years 2 - 4 Years
Education Bachelor of Arts Degree Yes 1      
Education Medicaid Management Information System (MMIS) experience No 1      
MMIS - Medicaid Management Informaiton System Healthcare Insurance Operations No 1      
MMIS - Medicaid Management Informaiton System Medicaid eligibility system/business operations No 1      
Packaged Applications Atlassian product suite Yes 1      
Packaged Applications nix system administration No 1      
Program Management Software Development Lifecycle - SDLC Yes 1      
Programming Languages Java Yes 1      
Programming Languages OpenSource Yes 1      
Quality Assurance (QA) Software Testing No 1      
Software Framwork JIRA framework Yes 1      
Additional Skills: Te primary skills needed are:

* Proven experience working with the Atlassian porduct suite including a broad understandomg of the tools, available plug-ins and best practices.
* Understanding of how to track agil development progress using Atlassian project suite including methods for reporting, estimation and lifecycle management.
* Deep understanding of IT development lifecycle processes invcluding development and testing and ways Atlassian product suite can improve development cycle.