Previous Job
Data / Information Architect- Quality Mgr
Ref No.: 13-00779
Location: Columbia, South Carolina
Client : Department of Health and Human Services
Location : Columbia SC
Duration : 12+ Months
Interview : In Person


The Replacement Medicaid Management Information System (MMIS) project is one of the largest IT projects for the State of South Carolina. It is a multi-year effort to replace the States aging MMIS and related applications with more modern capabilities along with corresponding business operations services.


The Quality Manager position is responsible for establishing, managing, monitoring, and reporting on all aspects of quality associated with the Replacement Medicaid Management Information System (MMIS) program.

Duties include:
Establishing a quality management program, from concept to formulation, for a very complex IT and business transformation program;
Developing and maintaining the programs Quality Management Plan and Change Management Plan;
Working with process owners to establish process standards and key performance measurement techniques to determine whether those standards are being met;
Working with deliverable owners to establish deliverable standards and measurement techniques to determine whether those standards are in compliance with industry best practices and meet the desired outcomes;
Reporting on the outcomes of quality assurance and quality control processes;
Mentoring and training the program team on quality principles and assisting them in applying those principles to the project and functional areas under their control;
Overseeing the configuration management and release management process to ensure success;
Overseeing the Test Manager and the test team, including the teams processes, tools, resources, and schedule;
Leading development of the validation and verification (V&V) matrix that assigns V&V methods (e.g., inspection, analysis, demonstration, and test) to program requirements;
Coordinating testing and other quality management processes to ensure that they are coherent and synchronized;
Overseeing the defect management process covering all life-cycle phases;
Conducting or overseeing audits necessary for the project, including security audits, periodic configuration management audits, Functional Configuration Audits (FCA), and Physical Configuration Audits (PCA);
Participating as a key stakeholder in the programs risk, issue, and opportunity management process;
Assisting the Program Director with reporting needs to executive management and the Federal sponsor;
Coordinating with the programs Independent Validation and Verification (IV&V) entity regarding quality management and change management processes;
Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders);
Participating in standup of business operations supporting the Replacement MMIS projects;
Other duties as assigned.

At least 10 years of experience in IT development and operations
At least 5 years of experience in quality management other than testing
At least 3 years of IT testing experience
Working knowledge or understanding of the following:
IEEE 730-2002, Standard for Software Quality Assurance Plans
IEEE 1012, Standard for System Verification and Validation
IEEE 1028-1997, Standard for Software Reviews IEEE 1059-1993, Guide for Software Verification and Validation Plans
IEEE 1044-1993 (R2002) Standard Classification for Software Anomalies
IEEE 1061-1992, Standard for a Software Quality Metrics Methodology, Software Engineering Institute (SEI) Capability Maturity Model® Integration (CMMI).
Ability to effectively work and communicate, in both oral and written, with all levels of the Department from frontline workers to executive staff as well as the vendor(s)
Ability to properly document quality audit and monitoring and controlling activities
Ability to interpret business process and business data models.
Superb written and oral communication skills, including the ability to give presentations to executive management. Strong proficiency in English is required
Impeccable integrity. This project has very high visibility and represents a significant expenditure of public funds. Candidates must be confident with their abilities to make correct decisions and the conviction to speak out when necessary
Willingness and ability to effectively engage with people and organizations on a continuous basis

Experience in healthcare IT
Experience in Medicaid, Medicare, TRICARE, or commercial healthcare insurance
Experience in project using enterprise architecture approaches such as TOGAF, FEAF, or MITA
Possess a green or black belt in Lean Six Sigma methodologies

Bachelor Degree or equivalent experience; Masters Degree preferred