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Customer Care Representative
Ref No.: 18-00976
Location: West Hills, California
Position Type:Contract
Start Date: 02/05/2018
Tax ID:123456778
 Customer Service Representative
 Loc: CA
 Term: 6 Months

Must have insurance knowledge and call center experience.
1. Handle inbound calls
2. Review customer accounts
3. Provide resolution to customer issues

Required Technical Skills (software, hardware, programming, discipline)
1. Excellent phone skills
2. Fluent in English
3. Professional and Courteous
4. Organized and able to multi-task
5. Quick learner

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.