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Professional Services Analyst
Ref No.: 17-03548
Location: Dallas, Texas
Position Type:Full Time/Contract
Experience Level: 5 Years
Start Date / End Date: 02/27/2017 to 05/27/2017
Paladin Consulting is currently hiring a Professional Services Analyst to join our team working onsite at our client's office located in Dallas, TX.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Professional Services Analyst
Work Location: Dallas, TX
Length of Position: Long Term Contract

Primary Responsibilities:

  • Translate clients' program guidelines and pricing policies into rules and messages in our proprietary decisioning engine
  • Review credit policy documents for updates that necessitate changes in our system
  • Map pricing information from source files for import into our engine• Quality control testing and validation of client configurations
  • Facilitate rollout of new clients and new loan programs, responding to client questions and addressing discrepancies
  • Understand client needs, to recommend and review future product enhancements
  • Meet with clients remotely and onsite to gather business requirements specific to their operations


  • College degree (preferably business) or equivalent experience
  • 3+ years of experience in the mortgage industry, required
  • Background in underwriting, secondary marketing, and/or loan processing, required
  • Experience with automated underwriting systems and product & pricing engines, and various Loan Origination Systems (LOS), preferred
  • Experience using web conferencing tools, preferably GoToMeeting and GoToWebinar Knowledge
  • Strong analytical and problem solving skills (requires use of "if / Then” Boolean logic)
  • Detail-oriented and accurate
  • Ability to multitask and work independently
  • Strong customer service skills
  • Well-versed in mortgage loan programs, underwriting guidelines, and pricing policies, preferred
  • Proficiency in Microsoft Office and other Windows-based applications

Preferred Experience:

  • Strong analytical and problem solving skills & be familiar with Boolean logic
  • 5+ years Mortgage Industry experience
  • Experience with Automated underwriting systems, product pricing, & LOSs (Loan Origination Systems)
  • Web conferencing tools experience (ex: WebEx)
  • Experience writing pricing policies and can turn them into rules & messages to import them into systems
  • Experience reviewing credit policy documents for updates in systems
  • Map pricing information to source files and import them into systems
  • Prefer candidates to be well versed in Mortgage Writing Pricing policies

For more information or to view other opportunities, visit us at

Paladin is an EEOC employer. We drug test and background check!