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IT Technician
Ref No.: 17-03356
Location: Dallas, Texas
Position Type:Right to Hire
Start Date: 08/22/2017
Paladin Consulting is currently hiring an IT Technician to join our team working onsite at our client's office located in Dallas, TX.
Job Title: IT Technician Reports To: IT Manager
Location: Dallas, TX FLSA Status: Exempt
Department: Admin Job Type: Full - Time
Since 1959, Johnson Equipment Company has provided the safest, most reliable dock and door products available on the market. These products combined with the most professional sales representatives and service technicians have led us to the enviable position of the largest independent loading dock, industrial door, and in plant lift specialist in the United States. As part of this growth, we have an opening for an IT Technician in our Dallas office.
The IT Techncian will provide technical support both in person and by phone to corporate and remote users.  Address hardware, software, and networking issues as well as one-on-one training.  Support all software applications both in house and third party.
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Assist employees with computer problems and answer their questions
  • Provide maintenance on company phones
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
Experience and Qualifications:
  • Proven experience as an IT Technician or relevant position.
  • Excellent diagnostic and problem solving abilities.
  • Excellent oral and written communication skills.
  • Outstanding organization and time management skills.
  • In depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.
Johnson Equipment Company is a smoke-free environment.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

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Paladin is an EEOC employer. We drug test and background check!