Previous Job
Previous
Technical Help Desk Analyst II
Ref No.: 18-00133
Location: Greenville
Help Desk Analyst with 2+ years experience needed for temp-to-perm job in the Greenville area. Must have an Associate Degree and Enterprise Help Desk Experience.

Local candidates only; sponsorship not available for this role.

Great opportunity for someone growing in their career in IT! 

Responsibilities:
  • Provide first and second tier technical support and resolution to internal and external customers
  • Maintenance of reporting logs
  • Password reset assistance
  • PC hardware/software inventory checks and stocking of spare parts
  • Document imaging
  • Participation in rollout of new technology solutions
  • Multi-tasking
  • Customer Service
Job Requirements:
  • Associates Degree
  • Certifications, preferred
  • 2+ years of Enterprise Help Desk experience
  • Great customer service
  • Written and verbal communication
  • Windows operating systems
  • Exchange Server
  • Network experience (TCP/IP, VPN, Wifi)
  • Team player