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Business Analyst
Ref No.: 18-01186
Location: North Wales, Pennsylvania
Business Analyst in North Wales, PA 19454

Interview Logistics:
Phone screen
F2F

Required Skills Set:
Years of Experience: 5
Education Required: Bachelors Degree
• Bachelor's Degree, with concentration in Engineering, Sciences, Information Systems or related field preferred. Degree in health sciences with technical experience will also be considered.
• A minimum of 5 years of IT business/technical analysis experience or 3 years experience working within the drug safety/pharmacovigilance domain
• Strong interpersonal skills including teamwork, facilitation, communication and the ability to influence.
• Strong analytical and problem-solving skills balanced with a creative mindset
• Strong knowledge of business analysis, best practices and methodologies including the ability to perform requirements tracing and validations during testing
• Demonstrated requirements gathering skills through development of use cases and other methods and skills used in business analysis such as negotiation, decision making / trade off analysis, and problem solving skills
• Demonstrated success in building strong relationships with client organizations and across other IT areas
• Demonstrated ability to succeed in a complex and dynamic work environment.
• Process mapping experience
• Experience with creating user stories, use cases, process flows, wire frames and data mappings
• Ability to work independently and collaboratively
• Strong interpersonal skills including teamwork, facilitation, communication and the ability to influence.
• Experience in creating and reviewing documentation specific to the client's SDLC, specifically with health authority regulated systems.
• Change Management experience
• Demonstrated skills in developing compelling business cases and solution recommendations; specifically ensuring high quality materials to facilitate client conversations and presentations
• Demonstrated ability as a self-starter with ability to effectively manage several complex projects across multiple business areas at the same time
• Excellent verbal and written communication and presentation skills
• Experience working in a cross-functional, global team consisting of internal employees as well as third party solution providers, consultants and contractors.

Additional Preferred Skills:
• 5+ years proven knowledge of business processes within the pharmaceutical space.
• Ability to understand, align and ensure integration of IT business and solution architecture with business solutions.
• Experience working with partners/suppliers, consultants and/or contractors.
• Agile/scrum experience
• Experience with PL/SQL and relational databases
• Experience with Argus Safety, Spotfire, Empirica, Cognos, PV Reports, ArisG
• Familiarity with laws, rules and regulations applicable to the Global Safety industry
• Experience with formal hardware, software, or services selection process and working with procurement (request for proposal process)
• Experience with financial planning
• Familiarity with laws, rules and regulations applicable to the Global Pharmacovigilance/Safety industry is desirable

Project Description:
This position reports directly to the IT Client Services Director responsible for Global Clinical Safety & Pharmacovigilance IT strategy and value realization for the client. This position will be aligned to the portfolio of projects and assigned to initiatives in support of the client area of Global Drug Safety & Regulations, ranging anywhere from case intake, case processing/management, to reporting and analytics. The incumbent may also be responsible for supporting operational reporting needs for the global safety organization.
The Business/Technical Analyst must be able to work directly with and effectively communicate with business colleagues as well as be able to bridge the gap between the business and technical teams. This position requires a proactive individual who can take initiative to drive and lead business requirement discussions, as well as identify and resolve any defects/issues in design or requirements.
Under the leadership of the IT Global Safety Director, the individual will understand business processes and operating environment and lead project based activities including business process analysis, scope definition / chartering, requirements elicitation and documentation, UAT planning and coordination, requirements coverage through traceability to requirements, leveraging SDLC methodologies and tools. The individual will also interface directly with the designated business area(s) to document current and future state business process and information flow maps.
The individual must be able to work independently and creatively. The incumbent should expect to work collaboratively both locally and globally with business partners, This team's colleagues, internal IT shared services colleagues, and third party solution providers/suppliers, consultants, and contractors.