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Visitor Services Intern
Ref No.: 20-00006
Location: Tuskegee, Alabama
Position Type:Internship
Start Date: 10/12/2020
Pay Rate : $ 15.00 /Hour
Position Overview:
 
Location: Tuskegee Institute National Historic Site

Visitor Services Intern (VSI) explains park resources to visitors and facilitates visitor enjoyment of the park by encouraging a sense of stewardship. VSI performs a variety of tasks, serving primarily as a front-line representative of the park. Frequently, the VSI will be the first and only employee with whom a visitor may have contact. VSI conducts historical research for use in informational brochures, site bulletins, waysides, and in the presentation of both informal and formal interpretive programs to include orientation talks,
conducted walks, guided tours, and demonstrations. Occasional duties include gathering information for reports and compiling statistical data. VSI works at the visitor center desk collecting fees and providing answers to visitor questions about recreational and educational opportunities in the local area, interpretive services, and park facilities. VSI distributes maps and brochures, provides directions, and informs visitors of potential safety hazards. VSI operates audio/visual equipment and an electronic cash register; performs opening and closing shift functions and verifies monies collected; and assists curatorial staff with museum housekeeping, archiving, and accessions.
 
Learning Goals:
 
The intern will hone research skills that can be employed in many different fields, not limited to the social sciences or law. The focus of this research will be on African-American history in Macon County and the Black Belt region of Alabama and Georgia, particularly at Tuskegee Institute (now Tuskegee University). Continued scholarship and historiography could bring uncovered aspects to light and enrich the story of the Institute's early leadership, through World War II, leading up to local participation in the Civil Rights Movement of the 1950s and 60s. Additionally, two significant preservation and restoration projects are scheduled to take place at The Oaks, home of Booker T. Washington, and the George Washington Carver
Museum in 2020, respectively. This could be a rare opportunity for an intern to assist, observe, and learn about historical preservation, and to help preserve rare belongings, experiments, writings, and personal effects of Dr. Carver. Work will be facilitated by NPS staff; intern will also gain interpersonal skills required to work successfully as a member of a team and obtain experience in park operations and terminology. Customer service and correspondence skills will be exercised through on-the-job coaching, mentoring, and training by National Park Service supervisory, interpretive, and curatorial staff.

Qualifications:

The ideal candidate for the internship will be an undergraduate student pursuing a degree in a field requiring historical research skills, to include the social sciences such as history, archaeology, anthropology, pan-African studies, sociology, forensic or medical science, computer information systems, or even law. A background in retail or other field requiring face-to-face customer service is desirable.
 
Additional qualifications:
  • Must be currently enrolled in an accredited HBCU institution
  • Must be between 16 and 35 years of age
  • Must be U.S. citizen, U.S. permanent resident or U.S. national
  • Must be able to pass a federal background check
Work Environment:

Tuskegee Institute National Historic Site (TUIN) is comprised of The Oaks, home of Booker T. Washington, first principal of Tuskegee Institute, and the George Washington Carver Museum, built in 1915 as the campus laundry but later converted to a laboratory that Washington himself used. In 1947 it was re-purposed as a museum to interpret the life of the man. TUIN is the only National Park Service site situated on an active university campus (Tuskegee University). The campus of the university is idyllic, with many of the structures dating back to the school's earliest days. Dispersed among the classical halls and buildings are contemporary structures like the chapel and the Kellogg Conference Center and Hotel. It is located in Tuskegee, Alabama, which is in the east-central portion of the state. The setting is small town, at an altitude of about 463'. Distinctive seasons occur. Summers are hot and very humid. Winters are mild, with temperatures occasionally into the teens. Thunderstorms, especially in summer, are not uncommon. Tuskegee has grocery stores, pharmacies, gas stations, and a library. Auburn, AL, a city with abundant amenities and home of Auburn University is located 20 miles to the northeast. Alabama's capital, Montgomery, is 30 miles west on Interstate 85.

Vehicle/License Requirement:

Personal vehicle required

Compensation and Benefits:
  • Compensation is at a rate of $15 per hour, 40 hours per week.
  • A housing assistance stipend is provided for non-local interns
  • Mandatory attendance in the all-expense-paid Career & Leadership Workshop
  • Make a difference in your local community and beyond
Questions? Email Shatiba Bradley at sbradley@gyfoundation.org.