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Resourse Education Intern
Ref No.: 19-00017
Location: Florida
Position Type:Intern
Start Date: 02/13/2019
POSITION OVERVIEW
Position Title Recourse Education Intern
NPS Unit Name Everglades National Park
Position Dates FY 2019
Position Description and Responsibilities Opportunity:
GYF seeks a Recourse Education Intern at the Everglades National Park (ENP), Park Headquarters Building, located at 40001 State Road 9336, Homestead, Florida, which is approximately 30 minutes from the downtown city of Homestead. Internship will be a 6 month full-time equivalent position.

Position Tasks:
The purpose of the position is: To provide front-line interpretive and customer services to the visiting public.

The intern will be under the supervision of a Supervisory Park Ranger (Interpretation).

Major Duties

Independently researches, develops, and presents interpretive programs such as talks, walks, and various other programs about park resources. Interpretive programs often cover complex and controversial natural history and cultural themes. Programs employ appropriate interpretive techniques and devices geared to the characteristics and interests of particular audiences.

Independently operates visitor center to provide visitor information and orientation. Coordinates with other NPS offices, concessionaires, and essential cooperators. Provides interpretive and informational support services such as cleaning and maintaining equipment, designing interpretive displays, maintaining bulletin boards, clerical work, and keeping statistical records.
Qualifications The successful candidate should be able to do the following:

Present formal guided tours and other programs that are free of significant factual errors and are based on the most current, sound scholarship available to the park. Programs developed are to be in line with the park's primary themes, demonstrate the development of a theme and successful in creating opportunities for the audience to form their own emotional or intellectual connections with the meanings and significance inherent in the resource. Programs are to represent multiple viewpoints to reach diverse audiences. Programs must exhibit professional techniques in public speaking and interpretive presentation skills and exhibit good delivery of formal interpretive programs.
Employee staffs the information desk and provides accurate local and park information. Responds to questions and needs of visitors, providing assistance and information quickly, or directing visitors to appropriate resources. Never ignores or fails to respond to visitor requests for assistance and is proactive in customer service responsibilities. Responds with a professional attitude, is polite, and maintains composure during routine conditions encountered. Is able to adjust and respond to changing conditions. Takes steps to resolve visitor problems with occasional assistance from others. Informs visitors concerning safety issues or operational changes.
Work Environment Working conditions include long hours standing. Must be able to drive a government vehicle. Exposure to venomous animals, poisonous plants, biting and stinging insects as well as heat, humidity, and thunderstorms.
Vehicle/License Requirement The successful candidate must have a valid state driver's license.
Compensation and Benefits The selected applicant will be compensated at a rate of $15 per hour during the 6 month period. A transportation stipend of $40 a week may also be provided to the successful candidate.