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Systems Administrator – Documentum
Ref No.: 17-00893
Company/Department:Fidelity Investments (New Hampshire)
Location: Merrimack, New Hampshire
Position Type:Contract to Hire
Start Date: 11/17/2017
Systems Administrator – Documentum
The unstructured data space served by Documentum is growing in scope and importance across Fidelity. Continued investment and innovation in electronic records storage and reference document archiving is critical to the Fidelity value proposition. As a Systems Administrator you will provide complex operational support and problem resolution for the Documentum platform and associated infrastructure. You will consult with management, delivery teams and other IT partners on all aspects of platform change to ensure a positive Customer and Associate Experience.

The Expertise We're Looking For
  • Bachelor degree preferred
  • 4+ years of Linux/Unix systems administration experience
  • 2+ years of experience working with EMC Documentum
  • PL/SQL knowledge is a plus
  • Tomcat/tcserver and Jboss administration experience is also a plus

The Purpose of Your Role

In this role you will be responsible for monitoring, maintaining and updating the Documentum platform and associated infrastructure. You will serve as the Documentum infrastructure administrator. You will work closely with project managers, delivery teams and production support to ensure the Documentum platform meets all agreed to service levels. This position reports to the Director ESPDS Document Management Technology.

The Skills You Bring
  • Your ability to perform Documentum upgrades and migrations
  • Your ability to efficiently and reliably install and configure Document components and services
  • Your ability to troubleshoot and diagnose issues quickly and thoroughly
  • Your ability to create and use shell scripts effectively in the automation of systems tasks
  • Your ability to serve as an on-call resource in support of the organization's service model
  • Your commitment to welcome, value and foster a climate that promotes and fully leverages team diversity
  • Your willingness to work in a highly matrixed environment
  • Your affinity toward self-motivation coupled with a healthy work ethic
  • Your written and verbal communication skills

The Value You Deliver
  • Document management platform support that meets or exceeds service level commitments
  • Acumen in applying systems administration methodologies, best practices and trends
  • Close and trusted collaboration with partners that enables full achievement of business objectives
  • Analyzing issues and opportunities that help improve ESPDS solutions and services

How Your Work Impacts the Organization

The Fidelity Corporate Technology Group (CTG) is responsible for providing enterprise-wide functions such as Finance, Human Resources, Compliance, Legal, Risk and Security with effective and efficient technology solutions and support. To do all of this and align group structure with our business partners, CTG has over 600 associates in Fidelity locations across the United States, Ireland, India and China.

The Enterprise SharePoint and Document Services (ESPDS) group operates within the Compliance, Legal, Risk, Records Management and Security (CLRRS) division of CTG. The group's mission is to increase knowledge worker capacity, enhance associate experience and improve document management capability across the firm. It supports the Fidelity value proposition through investment and innovation in knowledge management, document management and collaboration solutions.