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Manager- Patient Services
Ref No.: 18-00288
Location: Washington, District of Columbia
Position Type:Right to Hire
Manager - Patient Services
Washington DC NW

Experienced Patient Service Manager
Bachelor's Degree is a must, Preferably in Health Care Management.
Three to five years experience in managing a health care office required; previous personnel management experience as well as financial management preferred. Previous experience with computerized registration systems
Ability to perform in a high pressure environment and appropriately motivate staff. Ability to organize and prioritize work. Excellent interpersonal communication and customer service skills, and good telephone etiquette. Knowledge of medical terminology, HMO/PPO insurances. Effective oral and written communication skills. Ability to deal effectively and professionally with a variety of different individuals.

The individual in this position is responsible for coordinating all the functions and activities related to patient access in the Center but not limited to, front end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial counseling, accurate Time-of-Service (TOS) payment collections, and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module.
The person in this position supervises and directs the maintenance and ongoing monitoring of the patient health record in Center.
The person in this position is responsible for directing, organizing, planning and supervising the activities of personnel engaged in Patient Service activities, including those related to all revenue cycle related activities.
The Center manages approximately 15,000 patient encounters annually in Podiatric Surgery, Wound Healing and Hyperbaric Medicine.
These functions are performed in accordance all applicable laws and regulations and Hospital's philosophy, policies, procedures and standards.

*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.