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Office Assistant Manager
Experienced Office Assistant Manager
2 plus years of experience as an Office Assistant Manager
Must have Dental treatment planning experience
Must have strong experience dealing with PPO insurance
Must have experience presenting treatment plans
Must have strong computer knowledge
Must have experience dealing with finical plans
Background in General Dentistry is highly preferred
Bilingual Spanish is highly preferred
Experience with OSHA and HIPPA regulations
Strong verbal and written communication skills
The Office Assistant Manager will be responsible for but not limited to the following:
Greet new patients to the practice and facilitates
Assist with the management of work schedules and work assignments
Provides general leadership over, and ensures accurate completion of, all daily center administrative and clinical staff functions/work assignments
Ensuring all telephone calls are answered, returned, and/or closed properly.
Verifying that all messages (voicemails, emails, etc.) are checked in a timely manner with appropriate distribution of email responses, faxes and reports.
Present treatment plans to patients
Ensuring that all patient insurance is verified and recorded accurately
Help new patients by sending out forms, greet them at their first visit, and answer follow up questions about treatment
Confirming that patient deductibles, co-pays, balances, referrals, pre-certifications, and any other documents are obtained as required; and that any necessary authorizations are noted accurately in each patient's registration.
Ensuring advanced preparation of all patient records for scheduled appointments, verifying completeness and readiness for each provider.
Make appointments and present fees
Input information into patient records
Maintain records by updating account information
Prepare Pre-Audit schedule
Providing Customer Service with incoming and outgoing patients
Financial responsibility for Patients
Schedule Next appointment - Re-care/Restorative
Handle all submission of claims, including Pre-Authorizations
Prepare Anticipated Co-Ins amounts for patients at Providers Request
Prepare treatment plans
Patient Filing of records etc.
Compiling and reconciling daily Claims/Finance
Understands, complies with, and enforces policies, procedures, codes of conduct, and OSHA and HIPAA privacy rules.
Customer/Patient relationship provided daily on previous day's treatment
Preparing New Patient Packets
Administrative responsibilities i.e.: "Thank You letters to patients referrals, new patients etc.
Schedule Pre Authorizations
Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
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