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Pre Sales Engineer/Solutions Architect
Ref No.: 16-00154
Location: Chicago, Illinois
Position Type:Direct Placement
Our firm is in search of a highly motivated and professional Solution Architect to support our growing sales organization. The Solution Architect provides technical support to the sales team and also interacts directly with customers on a regular basis. The Solution Architect helps to qualify opportunities, solves technical challenges during sales engagements, clarifies specifications and requirements, provides technical presentations, and conducts data center tours and demonstrations.

  • Actively participate in the sales engagement process
  • Act as the technical lead on client engagements, both pre-sale and post-sale
  • Ensure accurate technical content of all customer sales orders and presentations
  • Conduct margin analysis on large and complex deals
  • Assist customer provisioning as needed for post-sale implementation
  • Maintain updated knowledge of all our firms products and services
  • Assist with technical responses and strategy for RFPs and other complex engagements
  • Provide technical write-ups for client solutions
  • Lead technical training for the sales team on a regular, rotating basis
  • Self-Motivation
  • Excellent verbal, written and interpersonal communication skills
  • Must work well in a team environment and get along with others
  • Excellent problem solving skills
  • Ability to focus ambiguous customer needs into specific, deliverable requirements
  • Ability to translate specific customer requirements into our firms products and services
  • Active listening and questioning techniques
  • Understanding of sales and order management processes
  • Ability to manage tight time frames and multiple simultaneous priorities
  • Keen focus on fast turn-around while maintaining attention to detail
  • Good organizational and time management skills
  • Acute familiarity with server, networking, and storage platforms
  • Expertise in cloud computing technologies (VMware, Hyper-V, Xen, KVM, OpenStack, etc.)
  • Familiarity with Data center environments
  • Familiarity with backup and disaster recovery solutions (Veeam, Zerto, Commvault, etc.)
  • Working knowledge of operating systems (Linux, Unix, Windows, etc.)
  • Must have functional knowledge of TCP/IP networking
  • Must be knowledgable enough to build a commodity server from scratch
  • 3-5 years in the ISP/Data center/Managed Services industry or related field providing technical sales support
  • Professional qualification or a degree in a technical discipline