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Program Manager II
Ref No.: 17-01452
Location: Mountain View, California
Position Type:Contract
Title: Program Manager
our client Express is a nationwide platform that makes everyday shopping easy. our client Express aims to revolutionize local shopping by offering fast & cheap delivery of merchant products to your door. We're tackling several ambitious initiatives: best-in-class retail shopping experience, local product catalog and inventory system, in-store fulfillment and more.

As a Program Manager, you will project manage complex, multi-disciplinary Business Intelligence projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders.

Top Responsibilities:
  1. Increase effectiveness and efficiency of product and cross-functional BI projects around Data
  2. Governance, Tools rollout and standardization etc
  3. Engage broadly with the organization to frame, structure and prioritize business problems where analytic projects or tools can have the biggest impact
Additional Responsibilities:
  • Provide timely and clear updates and reports to stakeholders and executives
  • Design and implement build and operational processes that increase operational effectiveness and identify and drive their automation.
  • Manage large projects from concept to launch, developing and coordinating realistic project estimates, plans, and/or metrics, working and communicating effectively with Engineering, Product Management, Quality Assurance, UX, Marketing, Business Development, Operations and customers.
  • Monitor, measure and communicate project progress, potential risks and delays and team performance to program teams, executives and other sponsors.
  • Take the lead in driving cross-office collaboration and resolving any site-related differences.
Required Qualifications:
  • BA/BS degree or equivalent experience, with at least 4 years of relevant experience in managing multiple complex projects working with Engineering and Product Management teams.
  • Experience with SQL and spreadsheet softwares
  • Team player with exceptional interpersonal and solution oriented attitude.
  • Excellent communication skills: ability to synthesize complex topics and explain to a variety of stakeholders, adapting communication appropriately to audience.
Nice to Haves:
  • 5 years of work experience in an analytics environment or in business operations
  • Demonstrated leadership in large-scale cross-functional projects.
  • Experienced in executive communication
  • Ability to self-start and self-direct work in an unstructured and fast-paced environment; comfort dealing with ambiguity
  • PMP Certification or equivalent demonstrated practical Project Management experience
  • Experience dealing with large data sets for data driven decision making
  • Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
  • Ability to influence and communicate cross-functionally with all levels of management.
  • Ability to define projects and execute within timelines, with multiple stakeholders and proven ability to deliver projects on-time.
  • Ability to work independently and on multiple initiatives at the same time.
  • Excellent verbal and written communication skills.