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Junior IT Process Analyst
Ref No.: 17-00044
Location: New York, New York
Job Title:  Junior IT Process Analyst
Location:  New York, NY
Job Type:  12+ Month Contract

Job Description:
Established and successful NYC based organization is looking for a Junior IT Process Analyst to leverage resources and streamline processes to increase bandwidth and ensure resources are efficiently used. In this role, you will have the opportunity to author documents, analyze data, create templates, conduct research, and much more. Responsibilities will include:
  • Participate in software development meetings with a variety of stakeholders, documenting notes and business requirements, summarizing action plans
  • Create business cases and process maps, using Visio and Excel, to identify opportunities for process improvement
  • Collaborate across a variety of IT teams to document existing business processes and analyze them for improvement opportunities
  • Assist with creating plans to implement each process improvement
  • Collect transactional data and establish trends to support recommendations
  • Assist with creating deliverables such as system manuals, standard operating procedures, and training materials
  • Bachelor’s Degree
  • MUST have 1+ years of experience with formal documentation creation
  • Proven attention to detail
  • Experience with Excel
  • Experience with Visio (preferred)
  • Prior experience with Process Improvement (and/or Green Belt certification) is considered a plus