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Network Engineer with Telecom Domain Exp.
Ref No.: 17-02647
Location: Austin, Texas
Position: Network Engineer with Telecom Domain Exp.
Location: Austin, TX
Duration: Long Term
Project Description
Telecom Enablement IVR Architecture and Contact Center OMNI preparation Day to Day Activities: Contribute to an overall Enterprise Architecture strategic plan. Establish, develop and promote standard architecture, frameworks and guidelines. Analyze complex business and technical problems related to the implementation of new technology and/or the customization of existing technologies. Review code and technical approaches for problem solving to ensure functional and non-functional requirements are met in an effective and high quality manner. Scrutinize project effort estimations from vendors driving down costs by ensuring standard design practices and removing duplication of effort. What is the work environment like? -Global Collaborative Environment -Strong peer to peer relationships -Fast Paced -Tight timelines How does this resource fit into your team? -What are the selling points for this position. "Think outside the box opportunities -Opportunity to work with Global Team members -Opportunity to drive architectural designs -Multiple platforms and transport environment to work within. -Strong existing Design team to work with to share with and learn from.
Skills Required
  • List of Must Haves for Contractor to be successful in this role (EX: Education Requirements, Software Skill Sets, Licenses or Certifications, etc.)
  • 10+ years of relevant experience or combination of education and work experience. (ideal candidate will have global telecommunications consulting background and/or phone carrier i.e AT&T, Telecommunication, etc) 
  • Extensive knowledge of communication protocols, hardware, and operating system programming. (Hardware: Avaya (Including strong AAEP and Context Store experience), Cisco, Skype for business - VOIP protocols: g.729, g.711, g.722, SIP, TDM OS: Redhat Linux, windows) Prefer
  • SQL experience. 
  • Must be able to communicate strategic and operational application of telecommunication voice systems to senior leadership. 
  • Ability to take learned knowledge of infrastructure and networks and apply to global telecommunication voice solutions. 
  • Anticipates, troubleshoots and resolves the most complex of issues. 
  • Thorough knowledge of network systems design, requirements, and operations. 
  • Ability to manage large projects and direct others