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Ref No.: 17-02624
Location: BROADWAY, New York
 Job Title                :TECHNICAL WRITER
Location                : BROADWAY, NY
Rate                      : DOE
Position Type                   : Contract
(US Citizens/ GC/GC-EAD/TN/E3 preferred)
No Third party C2C
Job Description
  • Familiarity with Microsoft products, e.g. Outlook, Word, Power point, Visio, Project, SharePoint including ADVANCED knowledge and experience in Excel, Access, and SQL.
  • Experience creating manuals, training manuals and policies and procedures relating to technology. Experience creating Frequently Asked Question (FAQ) material.
  • Demonstrate strong analytical skills with the ability to collect, organize, analyze, coordinate, and disseminate significant amounts of information with attention to detail and accuracy.
  • Exhibit ability to identify and define new and existing process improvement opportunities.
  • Exercise strong communications, documentation, customer service, and interpersonal skills.
  • Experience in creating and analyzing IT operational/performance reports, queries and identifying anomalies.
  • Communicate technical and non-technical information in a clear professional manner.
  • Excellent data entry and typing skills (55+ WPM).
  • Exceptional procedural troubleshooting skills.
  • Knowledge of desktop hardware, operating systems, various software applications, network systems, internet services and mobile devices
Knowledge of file servers, networks and cloud based applications