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Avaya ACD infrastructure - Austin, TX
Ref No.: 17-01740
Location: Austin, Texas
Job Title : Avaya ACD infrastructure
Location : Austin, TX
Position Type : Contract
Rate : DOE

US Citizen, Green Card and GC-EAD preferred... No Third-party agencies crop to crop

Job Description:


- Ideal candidate = Avaya ACD infrastructure hardware + Cisco ICM experience
- IVR (Intelligent Voice Routing) is required
- Natural voice experience (Nuance preferred)
- Telecom carrier experience is a plus
- Someone who has been involved w/ maintaining an IVR platform (maintenance, deployments)
- Large call center / Contact center experience is required