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CMDB Engineer / Analyst Dallas-TX or Phoenix-AZ
Ref No.: 17-01223
Location: Dallas, Texas
Job Title                     : CMDB Engineer / Analyst
Location                     : Dallas-TX or Phoenix-AZ
Position Type             : 
Contract
Rate                            : Doe
US Citizen, Green Card, GC EAD, H4 EAD and TN (Not for H1b or OPT EAD).

Skills Required:
  • Bachelor's degree in Computer Science, Engineering, or related discipline, or 5 to 7 years of related experience, or equivalent combination of education and experience.
  • 7 years of experience in the infrastructure engineering field.
  • Previous experience designing and deploying a CMDB system such as IBMs TADDM or HPs uCMDB.
  • Previous experience integrating CMDB systems with other tools such as service requests, change management, enterprise monitoring, and automation systems.
  • Previous experience working with Service Now integration.
  • Previous experience working with the ITIL and ITSM models.
  • Demonstrates good judgment and experience in technology selection and implementation.
  • Excellent written and verbal communication skills.
  • Experience with Microsoft Visio, Word, Excel, and PowerPoint.
  • Provide excellent customer service, leadership, communication, problem solving and decision making skills.
  • Demonstrate strong prioritization, time management and organizational skills.
  • Speaks clearly and persuasively in positive or negative situations. Listens, understands, and gets clarification.  Seeks other input at all phases of the project.