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Technical Writer - Long Island, NY - Full time plus benefits
Ref No.: 18-03490
Location: Long Island, New York
Technical Writter
Location: Long Island, NY
Position Type: Full Time
Rate: DOE

No Visa Sponsorship available for this position - No third parties Agencies or Corp to Corp

Roles & Responsibilities:
  • Determine the customer requirements for technical documentation.
  • Become familiar with JetBlue products in order to communicate succinct and accurate information to the customer.
  • Work with the architect team to ensure accurate specifications are communicated to customers.
  • Use photographs, drawings, diagrams, graphics, animation, charts or any other innovative method to increase the users understanding application data flow
  • Standardize content with high quality documentation.
  • Revise documents as new application developments are introduced.
Functional Skills:
  • Communication and writing skills
  • You must be able to take complex, technical information and translate it for customers who have non-technical backgrounds.
  • Detail oriented; you will be creating detailed instructions for others to follow.
  • As a result, they must be detailed and precise at every step so that the instructions can be useful.
  • Imagination; you must be able to think about a procedure or product in the way that a customer without technical experience would think about it.
  • Technical skills; you must be able to understand and then explain highly technical information.
  • Teamwork and self-starting; we work as a team and are looking for a self-starter with a good attitude to join our growing business and have some fun along the way