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Production Support Analyst - Owings Mills, MD.
Ref No.: 18-02907
Location: Owings Mills, Maryland
Very Urgent Requirement. Updates will be within 24hrs.

Title : Production Support Analyst
Location : Owings Mills, MD.
Duration : Contract
Rate : Doe

Citizen and GC Preferred | C2C available

Required Skills
Bachelors in Computer Science, Information Systems/Technology, Business, or equivalent work experience
3 to 5+ years' experience in Software Asset Management and licensing
Strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information
Knowledge of Software Asset Management principals / practices
Knowledge of product use rights for publishers such as Oracle, Microsoft, Adobe, Symantec, IBM, VmWare etc.
Understanding of Asset Management tools and technologies
Familiarity with hardware technology and configurations including virtualization
Proven track record in solving problems, engaging and encouraging others in a collaborative work style to resolve problems.
Excels at organizing and managing multiple priorities and/or projects
Experience with and understands Configuration Management (CMBD)
Ability to work independently, as well as in a team environment
Strong communication skills, both verbal and written
Ability to influence and impact outcomes
Highly proficient in Excel (pivot tables, V/H Lookup, functional arguments)

Preferred
IAITAM or CSAM certification a plus
Experience with ServiceNow SAM or a comparative tool