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L3 Support Team Role - Austin, TX
Ref No.: 18-02412
Location: Austin, Texas
L3 Support Team Role
Location: Austin, TX
Position Type: Contract
Rate: DOE

No Visa Sponsorship available for this position - No third parties Agencies or Corp to Corp

  • Experience maintaining the Production environment and good knowledge in ITIL processes
  • Good communication skills and work with business hand-in-hand to prioritize and close the production issues
  • Experience in identifying the issue and triage to the right group to resolve the issue within SLA

  • Experience working on OBIA with Siebel and EBS sources
  • Experience in maintenance of OBIEE and ODI applications
  • Reporting knowledge and experience resolving issues with OBIEE reporting
  • Traceability knowledge and ability to navigate from report to source for identifying the issues
  • Knowledge with Siebel Quote to Order, Order to Delivery to Cash and EBS Order to Cash processes