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Technology Lead | Infrastructure-Contact Center | IVR Concepts - Newport Beach, CA 92660
Ref No.: 18-01122
Location: Newport Beach, California
Job Title : Technology Lead | Infrastructure-Contact Center | IVR Concepts
Location : Newport Beach, CA 92660
Position Type : Contract
Rate : DOE


Required Skills:
  • Analyze IVR related business requirements
  • Development of IVR and Intelligent Call Manager (ICM)
  • Development and configuration changes for Cisco Voice Portal (CVP)
Nice to have skills
  • Design IVR technical solutions
  • Troubleshooting skills
Detailed Job Description:
  • IVR developer with sound knowledge in CVP and Java
  • Minimum years of experience: 5+