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Product Incident Manager - Philadelphia, PA
Ref No.: 17-03472
Location: Philadelphia, Pennsylvania
Job Title: Product Incident Manager
Job Location: Philadelphia, PA
Position Type: Contract
Pay Rate: DOE

US Citizen, Green Card, GC EAD and H4 EAD only.
No sponsorship available for this job, NO C2C

Job Description:
The Product Security Incident Manager serves as a product security incident responder for reported product vulnerabilities that relate to Comcast products. This role will entail managing the lifecyle of externally reported security product vulnerabilities and ensuring that appropriate internal stakeholders are engaged to resolve the reported vulnerabilities. This position will entail managing the queue of reported vulnerabilities, issuing corresponding responses to external reporters, coordinating efforts with internal technical teams to make them aware and hold teams accountable for prompt resolution to issues. This role will interface heavily with Corporate Communications and Legal teams to ensure responses to external parties are appropriate and prompt.
  • Manage queue of reported vulnerabilities to ensure communications are promptly addressed, catalogued and internally distributed to appropriate internal stakeholders.
  • Validate, research, and prioritize/escalate findings as appropriate before circulation.
  • Manage each reported vulnerability and its status until resolution.
  • Partner with other teams in the security organization to manage communications and status reporting.
  • Attend technical calls with internal or external parties regarding reported vulnerabilities.
  • Document all information including the mitigation and remediation of reported vulnerabilities.