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Sr. ServiceNow Technical Consultant - Raleigh, NC
Ref No.: 17-03319
Location: Raleigh, North Carolina
Job Title: Sr. ServiceNow Technical Consultant - Developer
Job Location: Raleigh, NC
Position Type: Contract
Pay Rate: DOE

US Citizen and Green Card only.
No sponsorship available for this job, NO C2C

Job Description:

Provides technical consulting services to clients; contributes to the design and delivery of technical architecture solution components; supports the efforts of more experienced consultants; plays a quality assurance role by reviewing team work products to ensure that they are accurate, consistent and meet client requirements; serves as a technical resource on a team or a team leader for other technologists.

Essential Job Functions:
  • Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
  • Designs, develops and distributes technical reusable components (Technical).
  • Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
  • Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
  • Leads a team of 3 - 5 company resources, in area of expertise, to conclusion of a project phase (Management).
  • Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
  • Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
  • Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
  • Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).
Required Qualification:
  • 5 - 7 + years of proven enterprise development experience using ServiceNow.
  • Firm grasp of ServiceNow concepts and modules. Technical proficiency in HTML, Javascript, Jelly, XML, Python, etc.
  • Ability to understand business requirements and translate to technical requirements
  • Experience writing / consuming REST APIs.
  • Minimum 5 years of ServiceNow consulting, development, configuration and administration experience in an enterprise environment.
  • Integration (interfacing) of enterprise software systems with ServiceNow.
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change / Incident / Problem Management, Asset Management, CMDB, Knowledge, Release Management, GRC, Discovery, etc.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.