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Systems Analyst
Ref No.: 20-00286
Location: MD

Responsibilities:
Operations, Collaboration & Partnerships
Design, code, test, debug, document, and support applications consistent with established specifications and business requirements
Work closely with other functions to understand customer needs and to develop product roadmaps
Lead/facilitate requirements gathering sessions and properly interpret business needs and translate into functional requirements
Validate that the recommended solution aligns with business goals and objectives
Obtain approval of the complete requirement set and get a written sign-off on all the documents prepared for the project
Support development, assign tasks and monitor the progress of the activities assigned to the development team
Review test cases and assist the testing team in identifying testing scenarios
Liaise with the testing team to ensure the functional and technical compatibility of the product with the requirements
Ensure adherence to change management processes
Support the presentation of interim and final solution to the business owners for approval and feedback
Assist in the deployment of the solution in the UAT and Production environments
Inspect and validate the installed and configured systems
Work with training team and end-users to assist in the preparation of user manuals, technical handouts and operational manuals for the deployed solution
Performance Improvement
Identify/recommend changes in requirements and analysis process with a strong continuous improvement mindset
Develop and refine documentation standards, methodologies and sustainable processes

Qualifications:
Bachelor's degree in IT discipline or equivalent work experience
5+ years of Systems Analyst experience
Experience with broadcast (linear and non-linear) program scheduling platforms preferred
Experience reporting, regressing and reproducing software problems
Software Development Life Cycle (SDLC) experience; experience in driving change in current SDLC with a strong continuous improvement mindset
Experience working as part of an Agile team preferred
Experience leading requirements gathering sessions that achieve intended results
Excellent technical writing skills with experience documenting and analyzing complex business rules/processes utilizing wireframes and data/process flow diagrams
Solid experience querying and analyzing databases; experience working with relational databases
Thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity
IIBA certification a plus
Job# 2006