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IT Technical Writer IV
Ref No.: 21-00027
Location: Philadelphia, Pennsylvania
Title: IT Technical Writer IV
Location: Philadelphia, PA
Type: Contract

Our client is seeking an IT Technical Writer IV who will work with key stakeholders across ActiveCore products and services to create and manage content.

Key Accountabilities:
  • Mid to Senior Technical writer with solid demonstrated experience in the domains of Networking, Content Management (WIKI Creation and management), Adobe products, MS Office suite - Word / Excel, SharePoint, How to guides, Videos.
  • Creating content (various formats, including Video) across ActveCore platform and products.
  • Managing content distribution/knowledge management platform.
  • Program managing the deliverables, document and video, and User guide.
  • Management and organization of content distribution platform for those contents.
  • Technical writer will work with key stakeholders across ActiveCore products and services to create and manage content.
  • Creating contents include How Tos, product descriptions, user guides, videos (ex: how to), etc. Managing content means creating/managing the repository for the content so that several stakeholders can easily consume the information.

Required Skills:
  • Understand IP networking and services such as SD-WAN, router, security, voice.
  • Proficient in knowledgement tools (wiki, sharepoint, etc).
  • Ability to create manage content in various format. Looking for this person to bring-in/use industry's best practices.
  • Ability to program manage his/her deliverables and associated deliverables by others.

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