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Enterprise Infrastructure Analyst
Ref No.: 17-00552
Position Type:Contract
Start Date: 11/29/2017
Due Date:12/18/2017 11:00

 Tailwind Associates, an EOE, has a contract opportunity with our client in Seneca Falls, NY for a Enterprise Infrastructure Analyst
Under the direction of the Manager, IT Enterprise Infrastructure Services, this individual provides support of hosted data center services. Responsibilities include but are not limited to providing support for all iSeries machines.
Manage systems and storage dedicated to hosting of systems, data and related technologies within our corporate data center.  This role will be a key contributor to the management and optimization of our overall data center service model. As a representative of the ITT Corporate Data Center Team you will collaborate with our business partners to interpret their needs and design/deliver solutions to meet the business unit's objectives.
Minimum Requirements:
  • College Degree in computer science, information sciences or related field and 5-7 years of experience; or 7-10 years relevant experience.
  • Exceptional knowledge of iSeries hardware & operating system(s) (V7R3, V7R1, V6R1, V5R4).
  • Experience with MIMIX replication is preferred.
  • Experience with Virtual Tape Library (StoreOnce, Tributary Storage Director) is required.
  • Experience with IBM's Backup, Recovery & Media Services (BRMS) is required.
  • Experience in RPG & Control Language scripting is preferred.
  • Knowledge of automation and monitoring tools is preferred.
  • Experience with HelpSystems applications (Robot/Schedule, Robot/Console, Robot/ Network, and Robot/ Alert).
  • Extensive third party application support experience is preferred.
Major Responsibilities:
  • Assist in daily administration of IBM iSeries computer hardware and software.
  • Assist in installation, configuration and maintenance of IBM iSeries hardware, software, and networked devices.
  • Develop, document, and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of application environments.  
  • Project planning and execution of team objectives.
  • iSeries hardware & O/S upgrades project planning.
  • Load and test operating system and application software releases and fixes in both development/test and production environments, load application software fixes.
  • Maintains and provides iSeries network technical support and configuration for TCP/IP & SNA protocols.
  • Provides ongoing direction and technical support for the iSeries environment to assure cost effective computer operation.
  • Evaluates, recommends, and implements the change, upgrade, or removal of current hardware or software.
  • Works with appropriate business partners to evaluate, recommend, and implement the acquisition of new hardware or software as required.
  • Recognizes and identifies potential areas where existing policies and procedures require change, or where new policies need to be developed, and makes recommendations.
  • Provides system application programming support utilizing RPG, CL, and System APIs.
  • Recognizes and identifies potential areas where existing policies and procedures require change, or where new policies need to be developed, and makes recommendations.
  • Provides assistance as required to organizations outside of the enterprise to improve internal procedures that may be advantageous to the enterprise.
  • Ensures security standards are being met, and takes appropriate steps when deficiencies are uncovered.
  • Assists in DR design and exercise planning as requested.
  • Remediates incident and services requests. 
  • Drafts operational documentation as required.
  • Primary support for the following applications & hardware:
    • iSeries system performance & capacity planning
    • iSeries Firmware & PTF administration
    • Configure BRMS for Daily, Weekly, Monthly saves
    • Configure tape devices both physical and virtual
    • QDV faxing solution
    • HMC support
    • Digital Certificates
    • LPAR configuration
    • iSeries printer administration
    • Enforcive Enterprise Security for IBM I administration
    • Mimix administration
  • Expectations of the role include but are not limited to:
    • Maintain continuous availability of the environment and contribute to improvement practices.
    • Perform infrastructure troubleshooting, resolve issues, and document solutions.
    • Make configuration changes to keep the infrastructure secure and reliable.
    • Participate in data protection discussions with business users, provide input and make recommendations on solutions to support internal users.
    • Be a team player and participate in an on-call rotation.
  • Additional responsibilities as assigned by Manager, IT Enterprise Infrastructure Services


All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.