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Senior Implementation Specialist
Ref No.: 18-00250
Location: Washington, District of Columbia
Position Type:Contract
Start Date / End Date: 02/16/2018 to 12/31/2018
Seeking a Senior Implementation Specialist to manage a multitude of large scale integration projects within the IT Operations department. The position will have matrixed responsibility to the IT Program Management Office to ensure compliance with Project & Portfolio Management (PPM) standards and participate in the Application Project Planning where the services of IT Operations are required to coordinate and deliver.
Duties and Responsibilities:
• Responsible for project management support for integrated implementations within the IT Operations and Services area.
• Provide hands-on project management and actively manage project plans, deliverables, dependencies, outcome and stakeholder communications for assigned projects within the agreed upon timeframe and guidelines.
• Create, update and facilitate the execution of project work plans using Planview, including identification of resources needed and assignment of individual responsibilities.
• Prepare communication plans and related project status reports to key stakeholders to provide project updates on activities and deliverables, as well as risks and mitigation strategies.
• Define and manage overall change control processes and validation aspects of the project to ensure project success.
• Establish, manage and motivate teams dedicated to each project to meet expected deliverables and timelines.
Supervisory Responsibilities:
• There are no supervisory responsibilities associated with this job.
Minimum Qualifications:
• Bachelor's degree in computer science, information management, or related field, or equivalent combination of education and experience preferred.
• 10+ years of professional IT experience.
• 4+ years hands-on experience with IT Service Management methodology.
• Experience in IT requirements gathering required.
• PMP or ITIL Certification desired.
Requirements and General Skills:
• Good public speaking and presentation skills.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to pay attention to details and be organized.
• Ability to project professionalism over the phone and in person.
• Commitment to "internal client " and customer service principles.
• Willingness to take initiative and to follow through on projects.
• Spelling, grammar, proofreading and editing skills.
• Creative writing ability.
• Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
• Must have the legal right to work in U.S.
Technical Skills:
• Demonstrated experience in the managing and delivering integrated IT projects.
• Thorough knowledge of MS Project (Project Management Software).
• Knowledge of Planivew desirable.