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Customer Service Representative 3
Ref No.: 18-00246
Location: Franklin, Tennessee
Position Type:Contract
Start Date / End Date: 06/18/2018 to 09/09/2018
Experian Health - a nationally recognized pioneer developing innovative solutions for the healthcare industry and one of Healthcare Informatics Top 100 Healthcare Companies, is seeking two Technical Support Specialists to join our Corporate Franklin, TN location.
We have a work hard, play hard, family culture. As a result, our organization and team consistently receive recognition for excellence in service and support. We are looking for customer support rock stars whose #1 priority is making our customers happy.
Experian Health Advantage
Positive culture
Collaborative Environment
Meaningful Work
Innovation philosophy
Advancement Opportunities
Flexible work hours
Highly Competitive Pay
No Office Politics
Requirements
Provide outstanding application/product support
Communicate effectively and enthusiastically with clients
Maintain proficient knowledge of all product and service changes
Excellent organization and time management skills
PC, Internet and Microsoft Office experience
Ability to learn quickly
Two to Four years proven customer service excellence
Experience Advantages
Product/Application Troubleshooting
High Volume Customer Interaction
Ability to manage multiple tasks and issues simultaneously
Physician/Hospital Billing, Business Office or Admitting
Insurance or Clearinghouse