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Senior Security Engineer
Ref No.: 18-00198
Location: Pittsburgh, Pennsylvania
Position Type:Contract
Start Date: 05/02/2018
Resident Security Engineer
The Resident Engineer (RE) will provide expert support, analysis and research into complex problems and processes relating to deployed Palo Alto equipment. The RE will function as the Subject Matter Expert (SME) and will interact directly with the customer's personnel. The RE will serve as the technical expert on executive-level project teams within the customer providing technical direction, interpretation, and alternatives. The RE contributes to the development of new principles and concepts, works on unusually complex technical problems and provides solutions which are highly innovative and ingenious. This is a highly technical, hands-on role and the RE will be required to develop and maintain an expertise on the products and solutions deployed within the Customer's network.
General Responsibilities:
  • Work full-time at the customer site
  • Consult and guide customer on security best practices and act as Trusted Advisor for client
  • Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable
  • Build custom security policies and application signatures
  • Interact with the TAC to troubleshoot and diagnose cases
  • Mitigate web-based threats in a timely manner
  • Maintain the Palo Alto solution and provide guidance on code upgrades, etc
  • Work with sales account team to help formulate technical strategy to address customer business needs
  • Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews
Qualifications:
  • Excellent written and verbal communication skills, with proven ability to communicate to sr. leaders and technical peers
  • Minimum 2 years of experience managing security solutions in large environments
  • Extensive knowledge of different security threats
  • Strong understanding of core Internet protocols and applications
  • Detailed technical experience in the installation, configuration and operation of high-end firewall appliances, ideally Palo Alto Networks products
  • Strong TCP/IP networking skills
  • Ability to effectively manage many different tasks simultaneously
  • Extensive background in internetworking, LAN, and WAN technologies required
  • Proven project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals
Specific Experience Requested
  • Expert level relationship management, communications skills and interpersonal skills to manage face to face communications on a daily basis with multiple levels of customer management and engineering staff across multiple departments within the host company in a responsible and professional fashion.
  • Expert level troubleshooting methodology to isolate and identify configuration, design, and software anomalies; ability to clearly articulate findings in written and verbal communications with development level engineering staff.
Competitive Experience in the following:
  • Cisco routing & switching (for compatibility with Palo Alto Networks)
  • Cisco & Checkpoint firewalls ¿