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Senior Network Engineer
Ref No.: 18-00175
Location: Sunnyvale, California
Position Type:Contract
Experience Level: 5 Years
Start Date: 04/20/2018
 This is a highly technical role that provides post-sales, on-site and potentially on-call support of Juniper Networks products for one of the country's largest Cable Service Provider. The ideal candidate for this role must have a detailed understanding of protocols used for IP based service provider networks and be able to demonstrate technical expertise in the configuration, troubleshooting and operation of IP based routers and include hands-on operation of management tools and network analyzers. It requires excellent customer interface skills, including both written and verbal. 

  • Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer.
  • Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network.
  • Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution.
  • Train the customer's design, implementation and support personnel to configure and operate the Juniper Networks products.
  • Assist the customer to develop Network Operating and Equipment Operating Procedures.
  • hold design and information gathering workshops with the Customer to understand the Customers existing network design and technical requirements of new network designs.
  • Raise equipment Return Material Authorizations (RMAs) and to track these through to problem resolution
  • Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer.
  • There will be multiple maintenance windows that this person will need to attend. Willingness and good attitude required!
The ideal candidate will demonstrate the following competencies:
  • Deep QFX platform knowledge - Platform/ASIC knowledge around QFX5K/10K (eg: differences in chip set, architecture from a HW/SW perspective, platform capabilities, etc.)
  • Deep knowledge on switching protocols/solutions from a DC perspective (several examples here): IP Clos, BGP in the DC, EVPN, VXLAN, MPLS, MC-LAG, Virtual Chassis, etc
  • At least 5+ years of experience with a network service provider or cloud scale data center
  • Must be able to communicate with internal Juniper Engineering and QA Sys Test Teams
  • Must be able to communicate effectively with the customer
  • Unix/Linux skills required
  • Scripting and network automation tools (Python, SLAX, Ansible)
  • Test equipment such as Spirent, Agilent N2X, and Ixia a plus
  • Network management tools such as SNMP, Syslog, etc.
  • 3+ years' experience in managing large technical account activity revolving around network products from multiple vendors.