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Network/ System Administrator - NOC
Ref No.: 18-00174
Location: Evesham Township, New Jersey
Position Type:Full Time/Contract
Start Date: 04/19/2018

Position Summary
The position of Network Administrator-NOC supports the technical operations of our clients using our Service Desk and IT Management services. In addition, this position is responsible for monitoring, remediation, and patching, of various computer and network systems. Maintain quality service and availability standards set by the organization.

Essential Duties and Responsibilities

  • Monitor availability, performance and capacity of all infrastructure, applications and processes.
  • Perform patching of Windows servers.
  • Vulnerability remediation and resolution.
  • Perform system maintenance to network devices, storage arrays, and servers during approved maintenance windows.
  • Provide escalated support for afterhours operational issues.
  • Active Directory administration, management and monitoring.
  • Application updates.
  • Monitor and perform backups.
  • Create and maintain application distribution packages using Group Policy or other methods.
  • Configure Windows network services such as DNS, FTP, and IIS.
  • Anti-virus software administration.
  • Assist with LAN/WAN administration and network documentation.
  • Server and network monitoring administration.
  • Create, update and maintain network documentation and procedures.
  • Participate and assist in Disaster Recovery planning, testing and execution.
  • Maintain and update ticketing system as needed for all open tickets, escalations, and resolutions.

Minimum Qualifications (Licenses, Education, Experience, Skills)

  • Bachelor's degree in an IT discipline or 5 years' equivalent experience.
  • CCNA, MCP, MCSE, MCSA or equivalent certification.
  • Demonstrated success in troubleshooting of connectivity issues, such as VPN connections, FTP access, Internet access, websites and various carrier circuit connections.
  • Hands on experience with Cisco networking and Microsoft technologies.
  • Must have experience supporting VMware and virtualized environments.
  • 3 years of experience in heterogeneous network environment.
  • Proven ability to multi-task effectively and work independently to accomplish assigned tasks. Sufficient organizational skills to prioritize concurrent projects and meet deadlines.
  • Effective interpersonal, verbal and written communication skills.

Nice to Haves:

  • Citrix support experience a plus.
  • Linux/UNIX administration experience a plus.
  • Knowledge of telecommunications and VOIP systems a plus.