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Adobe Application Support
Ref No.: 16-02122
Location: nyc, New York

Position id - 2016_78489_001
Role – Adobe Application Support
Location – NYC, NY
Rate - $65-75/hr
24x7 Prod support for 3rd Party Applications
Key Accountabilities and Skills required:
• Adobe Experience Manager /CQ application installation and configuration in LINUX platform and dispatcher configuration, deploying modules, configuration updates, including monitoring of website servers front end and back end performance and functionality
• Experience in the troubleshooting AEM related issues
• Maintains/updates components, templates, dialogs and workflows
• Excellent knowledge of automating deployment and management of AEM services.
• Knowledge on the Adobe Experience Manager /CQ administration activities such as User permissions/creations with LDAP synchronization, sling setting status, creation of audit reports, code and configuration management and others Additional Duties:
• Work with application vendor to resolve issues
• Create Adhoc scripts for various needs / requirements
• Schedules new install of new software releases and application system upgrades, evaluate and install patches, and new application supplied products
• Works with internal infrastructure teams and vendors to provide recommendations for hardware and system software upgrades • Provide support for all issues concerning the application. • Track version history of application – timeline for sunset and end of life and plan upgrades accordingly
• Sizing infrastructure needs and optimizing it for higher performance
• Provides guidance to development teams and business lines about system architecture on how to use AEM application
• Develops and maintains a comprehensive system hardware and software configuration database/library of all supporting documentation
• Participate in the On Call Rotation