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PRODUCTION SUPPORT
Ref No.: 16-01011
Location: NYC, New York
Position # 3: Production Support - Mainframe
Headcount: 14
Yrs of Exp: 6-10 yrs
Type: CTH 4-6 months Mandate.

JD:
  • Advanced knowledge of Mainframe , JCL, CICS, Connect Direct, Shadow direct
Generic:
  • Prior application support experience
  • An analytical approach to problem-solving, Oral and Written Communications
  • Ability to identify automation and process improvement opportunities
  • Knowledge of ITIL best practices within Service Management, Changes Management, Incident Management and Problem Management.
  • Ability to work under pressure, Collaboration and Team work skills.