- Experience in a leading role in delivering Salesforce projects
- Must have experience implementing Health Cloud and have a good understanding of the payer capabilities
- Experience with Experience Cloud is a must
- Knowledge and hands on experience with Omni-Studio (Vlocity)
- Strong domain knowledge in Healthcare and payer
- CTI / telephony integration
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- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs
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- Supervise the configuration, quality assurance, testing, and deployment of Salesforce
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- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
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- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
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- Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions
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- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
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- Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals
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- Experience in a leading role in delivering Salesforce projects
|
|
|
- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs
|
|
|
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce
|
|
|
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
|
|
|
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
|
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