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Business Analyst
Ref No.: 23-00287
Location: Iselin, New Jersey
Job Description
  • Business Analyst Requisition
  • Review, analyze and evaluate business systems and user needs pertaining to the Charter Mobile product including but not limited to MoneyMap and Spectrum Mobile Data Hub. Document requirements, define scope, objectives and formulate requirements and Business Analysis. Familiar with relational database concepts and client-server concepts.

Responsibilities:
  • Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats
  • Construct workflow charts and diagrams, studying system capabilities and overall specifications for existing platform and the go to platform
  • Define and document requirements associated with current work flows, design and replacement system
  • Recommend controls by identifying problems and writing improved procedures
  • Prepare technical reports by collecting, analyzing and summarizing information and trends
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Review a variety of Business Units including Mobile Operations & Design, Credit Services and Tax teams Mobile dependencies and operational requirements
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Requirements:
  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Microsoft Access and/or SQL experience strongly preferred
  • Ability to impact operations and effect change without being confrontational
  • Detail oriented, analytical and inquisitive
  • Ability to work independently and with others
  • Extremely organized with strong time-management skills
  • Business Analyst top skills & proficiencies:
  • Analysis
  • Teamwork
  • Process Improvement
  • Microsoft Access and/or SQL experience
  • Big Picture Thinking
  • Work Well Under Pressure
  • Communication
  • Problem Solving
  • Relationship Building