Job Description: 

Software Engineers responsible for managing the applications and Batch cycles. 
The primary objective of this person is to ensure the daily critical SLA's for Application and Batch deliverables are met by following best practices / methodologies and 
provide support.

Experience, Qualification and Skills: 
*	Experience with COBOL, JCL, DB2, VSAM, Control-M, and basic IBM utilities
*	Hands on experience in Production Support environment
*	Knowledge on ITIL Process
*	4 to 6 years of experience in supporting and maintaining applications
*	Troubleshooting Knowledge and problem solving techniques
*	3+ years of Financial domain experience is a must


Roles and Responsibilities: The selected individual must meet the following criteria's:

*	Ensure all Batch Cycle SLA's and Application Support deliverables are met in the Mainframe Platform
*	Collaborate with support teams, product teams and Business as required to handle issues
*	Actively participate in support specific projects such as Incident Reduction, Batch Cycle Optimization, Disaster Recovery Planning & Execution and Holiday Processing, etc.
*	Report daily issues and SLA breaches to management
*	Explore Opportunities to Improve Application Performance and Stability
*	Working on Incident, Change and Problem Management activities


Education: 
*	Bachelor's Degree in Computer Science or related subject 
*	3 to 5 years of experience in Information Technology