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Production Support Analyst
Ref No.: 22-01584
Location: Wayne, New Jersey
Description
  • "Trade Floor Production Support Analyst - Scottsdale, Arizona

Expectation of the role:
  • Sit on trade floor (post-covid) and interact with the traders, portfolio managers, data administrators, etc.
  • Triage and troubleshoot problems. Attempt to solve. Escalate to another team if you can't solve it immediately
  • Look through logs, databases, applications (not code) to find the problem/root cause "

Core Responsibilities/ Qualifications
"Expectation of skillset:
  • Ability to learn quickly and retain information
  • SQL skills must have (write select statements, read/debug stored procedures)
  • People skills (good communication, approachable, good energy, handles stressful situations, etc.)
  • Problem solver: can use log files , read through KSH or other language scripts, trace an IT workflow and find the issue. (Does not need to code)
  • Fixed Income and/or Equity trading support experience nice to have
  • Control-m & scripting skills nice to have
  • ServiceNow experience nice to have "