• Multiple experiences with Technical Salesforce Implementation across definition and design, development, requirement analysis, fit gap analysis, release management, integrations, data migration, testing and deployment.
• Understand all aspects of CPQ, Quote to cash, order management, SaaS business enablement, Subscription lifecycle business models, Renewals management, GTM offer enablement.
• At least 8 years of Salesforce implementation experience which should include Two full cycle Salesforce CPQ implementation experience. Salesforce Billing experience will be Nice to have.
• Participation in each phase of at least 5 full Salesforce lifecycle implementations
• Technical expertise in configuration and/or design experience and custom development (Lightning, APEX, WF etc.) in one or more Salesforce suite of products (Sales, CPQ, communities, Service etc.)
• Awareness of web, database, and object-oriented software technologies, and force.com
• Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
• Must Have - Salesforce Admin, Platform developer, and CPQ certification. Nice to Have - Communities, Marketing, Sales, Service Consultant certification, Billing super badge.
• Implementation experience using agile methodology, Knowledge of/experience with formal delivery methodologies
• Proficient in Microsoft Word, Excel, PowerPoint.
• Excellent written and verbal communication skills as well as listening skills
• Significant Consulting/client facing background, Expertise in workshop facilitation and information elicitation in large group settings
• Outstanding teamwork skills - Work with client teams to refine User Stories, identify effort and prioritize them for delivery, work with development team explaining user stories, design, development and testing, and work with Architect/Development teams to create and execute corrective actions.
• Experience managing offshore development resources in a particular technical area (those being configuration, customization, data migration, integration)
• Experience in leading a team of business analysts, developers, testers and release analysts.
• Keen attention to detail, Demonstrated analytical and qualitative abilities.