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Tealeaf Developer
Ref No.: 21-01325
Location: Wayne, New Jersey
 
Tealeaf Developer/Engineer  
Role description Responsibilities:
  • Review planned web and mobile changes with development teams, to identify Tealeaf impacts and create Tealeaf technical design.
  • Configure Tealeaf data capture and masking
  • Implement Tealeaf tracking events, and create dashboards/reports
  • Implement Tealeaf replay configuration, and lead replay optimization, for both web page and native screens (iOS, Android)
  • Lead collaboration with the development teams as they build Tealeaf-compatible pages and APIs.
  • Configure and manage Tealeaf data processing pipeline
  • Perform Tealeaf data analysis, reporting on customer journey/experience for our various digital assets.
  • Conduct exploratory analysis to identify and present improvement opportunities on the customer journey/experience for our various digital assets.
  • Provide user coaching on the use of Tealeaf and best practices.
  • Conduct Tealeaf administration, optimization, planning, and maintenance tasks.
  • Implementation of Tealeaf for new digital assets, server installation, and installing/configuring new Tealeaf modules, versions, and patches.
 
Required Competencies
  • Tealeaf implementation, administration, configuration – PCA, Canisters, Portal, Replay server; minimum 3-5 years' experience.
  • Tealeaf data capture configuration – PCA (interface, pipeline, privacy rules), Canister (Transport Service pipeline, privacy rules); minimum 3-5 years' experience.
  • Tealeaf replay implementation and optimization – classic replay, DOM replay, native replay, replay rules, UI capture configuration; minimum 3-5 years' experience.
  • Tealeaf analytics configuration – events (basic, advanced), dimensions, hit attributes, dashboards, reports; minimum 3-5 years' experience.
  • Tealeaf deep-dive data analysis, to identify actionable insights, and presenting to the business; minimum 3-5 years' experience.
  • Good understanding of website development, and web server architecture, including web 2.0 (SPA, JSON, JavaScript, CSS, etc.)
  • Familiarity (at the user level) with other digital analytics tools, ex. Adobe Analytics.
  • Professional, communication/presentation skills, focus on value-added delivery
 
Desired Competencies
  • Ability to work seamlessly and efficiently with both local and remote teams, while managing follow-ups for several diverse projects that are executed in parallel.
  • Familiar with Windows Server and Linux administration tasks and commands.
  • Proficient with Excel for data analysis. Tableau is a plus.