Ref No.: 25-00481
Location: Iselin, New Jersey
Client: Mphasis/Cardworks
Location: TX/NY/UT/Remote possible for the right candidate
  • Card,
  • dispute,
  • chargeback questions,
  • authorization and settlement,
  • payment dispute (gateway),
  • payment domain
  • Appian
Find below feedback for Aarzoo:
  1. She does not have any experience or knowledge about Appian.
  2. Her resume says that she has Credit Cards experience, but she was not able to answer the most basic questions like what is the difference between authorization and settlement.
  3. She has no experience or knowledge of Disputes.
Find below feedback for Jacqueline:
  1. She is more of an Appian Analyst/Developer. If we are looking for a very good Appian Lead Developer. She is very well suited for that role.
  2. She mentioned that she has 2 companies she works for as side-hustle where she uses Appian extensively.
  3. Her resume says that she has Credit Cards experience, but she was not able to answer the most basic questions like what is the difference between authorization and settlement.
  4. She claims she knows Disputes but was not able to answer questions.
  5. When I asked about fraud disputes; she said she only knows about OFAC & AML. πŸ˜’
  6. As per her answer a Chargeback is when someone goes to the Merchant and gets a refund for the goods returned. πŸ˜’