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Laptop/Desktop Implementation Specialist
Ref No.: 18-04202
Location: Encino, California
Republic Indemnity is seeking two (2) Laptop/Desktop Implementation Specialists to assist with the company-wide desktop/laptop deployment (approximately 400 computers) at its Encino, CA headquarters.

Required Skill Set includes:
  • Previous Deployment experience is mandatory (Dell laptops and desktops)
  • Must have experience with Windows 10
  • Experience with Microsoft Office 2016
  • Mapping printers and setting up network drives
  • Working with users to validate everything they need – Active Directory (limited work, no GPOS)
  • Solid customer service skills required!
  • Project Management is optional

Job Responsibilities include:
  • Image desktops and laptops with Windows 10 via PXE Boot – no image building, just the set up (images built and set up)
  • Copy profiles and other user data from Windows 7 device and reload to Windows 10 device
  • Resolve any image issues
  • Load end user software and other tools
  • Validate the build
  • Perform the deployment
  • Map any printers, network drives, etc.
  • Deliver Windows 10 machine to end user
  • Disconnect the Windows 7 machine and return to the Service Desk
  • Install the Windows 10 machine for the user
  • Validate with end user they have everything they need

**Some travel may be required – will start out with Encino group, then the other locations.