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Application Specialist - UPK Training Developer/Instructional Designer
Ref No.: 18-02657
Location: Charlotte, North Carolina
10+ Month Contract
Assignment Requirements:

General Technical Skills:
  • UPK Training Developer/Instructional Designer
  • Summary
  • As a part of the Innovation and Technology's Enterprise Applications Division, this position is responsible for developing training materials that support the City's enterprise software solutions.
  • Using best practices in adult learning theory, the Training Developer is responsible for developing system instructional material using Oracle's User Productivity Kit (UPK) and Articulate Storyline.

  • Works with Subject Matter Experts (SMEs) and others across the organization to update existing documentation with screens from a new version of the Munis ERP software and create new UPK documents for any new requirements.
  • Develops and maintain parent system documentation in UPK that is accurate, complete, and easily understood by end users.
  • Publishes UPK documents to create system simulations, job aids, and user guides.
  • Meets project deadlines and maintains an accurate status of training development including any challenges in completing documentation.

Desired Skills and Experience:
Desired Knowledge, Skills and Abilities
  • Experience managing dynamic SharePoint sites using advanced features highly desirable.
  • Experience using or training on Tyler Technology's Munis financial application

Required Software Specific Skills:
  • A minimum of five years of experience in the field of Instructional Design with an emphasis in technical instructional design development.
  • Knowledge of E-learning development tools such as Storyline.
  • Experience developing content using Oracle's User Productivity Kit (UPK).
  • Experience with maintaining documentation on SharePoint.
  • Experience with ERP Financial systems.

Special Job Instructions:
  • Bachelor's degree or equivalent experience required.
  • Strong collaboration and team work skills.
  • Solid organizational, time management and prioritization skills.
Interested? Send me your resume today!