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Sr. Business Process Analyst
Ref No.: 18-02336
Location: Santa Ana, California
CPI is looking for a Senior Business Process Analyst to support our client who has systems centers focused on research, development, test and evaluation for various systems. The ITSM Configuration, Asset/CMDB Manager requires extensive experience gathering detailed hardware and software inventory information to develop and maintain an effective asset management program on-site in Santa Ana, CA.  
The assignment is a US Government Contrac which requires all applicants to be a US Citizen.

No third-party applicants will be considered. If you are a third-party contracting company, please do not respond to this position.

Responsibilities: (include but are not limited to):
The Business Process Analyst Manager will oversee supporting activities to manage Information Technology (IT) assets, navigating procedural and policy boundaries to conduct inventory of assets across the enterprise, identifying and removing obstacles to the completion of asset inventories and following established procedures for the decommissioning and recycling of IT assets. The ITSM Configuration, Asset/CMDB Manager will work closely with all lines of business to ensure asset and configuration database accuracy and accountability. The ITSM Configuration, Asset/CMDB Manager is responsible for the creation, maintenance, and overall support of the enterprise CMDB.

  • Updating, creating and troubleshooting ETL scripts and data conditioning scripts for preparing data for analytical or operational uses.
  • Create and maintain documentation related to data provenance and data conditioning rules.
  • Execute and monitor ETL processes for various toolsets and datastores.
  • Semi/fully automate the data processing to the greatest extent possible.
  • Provide SW Development support including object-oriented programming.
  • Must be US Citizen and must be able to pass Live Scan Background and Lifestyle Interview
  • 5 years of Configuration Management or relevant work experience required
  • ITIL® Foundation Level or higher Certification- Required
  • Experience with ServiceNow IT Asset, Configuration, and Change Management modules.
  • Excellent documentation skills
  • Strong interpersonal and communication skills (written and verbal). The position will require constant interaction with management.
  • Bachelor Degree is required
Security clearance is NOT required, must be able to pass Live Scan Background