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Unified Communications Engineer
Ref No.: 17-03205
Location: Scottsdale, Arizona
 We are partnered with a solutions provider that is looking to add a Unified Communications Engineer to their implementation team to help deliver technical solutions for their client base.

Background & Experience Required.
  • 5+ years  of Cisco, Juniper and/or other VoIP network engineering is required 
ESSENTIAL DUTIES AND RESPONSIBILITIES (Successful candidates will know how to perform all these tasks.)
  • Add, Delete Users
  • Add, change or delete a hard/IP Soft phone
  • Deploy or recover physical device
  • Adding IP Phone Service Subscriptions
  • Modifying or Adding a hunt group appearance
  • Reset Voice Mailbox
  • Change a Parameter (Name, Department or User ID) Number within the CMDB
  • Assign Line to Existing Phone
  • Add a Voicemail box to an existing phone
  • Add, change, move or delete station features
  • Assign or Modify Class of Service to an existing phone
  • Adding or Deleting Software Extensions
  • Change Name of a Voice Mailbox to a new user
  • Create or Delete Speed Call/Dial Lists
  • Create ACD Login ID
  • Station Call Redirection
  • Create or Delete Distribution Lists.
  • ACD Group Creation or Deletion
  • External VM Network Changes
  • Menu Tree modification
  • TOD Changes
  • Add, change, move or delete all extension assignments
  • Create, modify or delete traffic patterns
  • Manage port utilization
  • Add, change, or delete a Class of Service
  • Add, change, or delete a Class of Restrictions
  • Add, Change or remove a member in a trunk group. 
  • On call may be required
CERTIFICATIONS
  • A current CCNA Voice/Collaboration Certification or CCNP Voice/Collaboration Certification