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Customer Service Consultant
Ref No.: 18-01867
Location: Springfield, Massachusetts
Position Type:Contract
Start Date / End Date: 10/29/2018 to 02/01/2019
Customer Service Consultant

Responsible for performing daily office tasks such as filing, recording, maintaining records, running reports, indexing and imaging. This position requires the ability to mulit-task in a fast paced environment. Primary customers are underwriters, case managers and new business coordinators. This position includes a multitude of business deliverables that have direct impact on the Life New Business cycle time.

  • Researching, auditing requests, processing work and/or retrieving data or correspondences from files as requested within an appropriate time frame.
  • Supports department and follows organization and department procedures to complete tasks in a timely manner.

  • High School Diploma or Equivalent Required
  • College Degree Preferred
  • Extreme Attention to Detail
  • Customer Service Skills
  • Data Entry Experience
  • Highly Movitivated
  • Billing and Contract Experience
  • Outgoing and Tenacious - to handle a large amount of work in a short time and want to continue to learn additional funcions to the position.
  • Ability to be a self starter to take on the next step of a process without being directed

For more information please contact Casey Taylor at 860-674-1636 ext 240.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.  

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.