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IT Operations Specialist
Ref No.: 18-01750
Location: Springfield, Massachusetts
Position Type:Contract
Start Date / End Date: 10/08/2018 to 02/01/2019
IT Operations Specialist

We are looking to stand up an A/V practice focused on supporting 200+ conference rooms in Springfield Ma and Enfield Ct. The rooms are Microsoft Skype based systems.

Responsibilities include:
  • Video / Audio conference setup and support - Ensure all sites are connected on time and receiving / transmitting good audio / video.
  • Assist with support for video / audio conferencing problems. Investigate faults and recommend further actions to rectify.
  • Monitor Skype backend for meeting issues and provide regular reporting to customers and management
  • Telepresence support
  • General AV Meeting Room Support, AV equipment setup, support and operation.
  • Presentation / multi-media meeting room support, including duration support.
  • Assist with support for multi-media broadcasting.
  • Quick response to emergency / ad-hoc requests from the Helpdesk
  • Gathering and interpretation of technical requirements for events. Manage the process for quoting additional equipment and resources.
  • Technical setup and delivery of live events using in-house and hire equipment and working alongside on-site and cover support technicians.
  • Ensure event space is safe and hazard free and all cables are secured and tidy
  • Perform regular room walkthroughs and remediate issue found

Required
  • Help desk
  • Audio Visual
  • High School Diploma
For more information please contact Karen Schur at 860-979-0919.​

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.  



Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.