Previous Job
Change Management Consultant
Ref No.: 18-01737
Location: Springfield, Massachusetts
Position Type:Contract
Experience Level: 5 Years
Start Date / End Date: 10/09/2018 to 05/03/2019
Change Management Consultant

Controls the movement of advanced application components from the development to the production environment using the scrumban agile methodology. Reviews/audits new application components to determine acceptability for inclusion into production. Manages and controls application oriented vendor software updates. May oversee the installation of new and/or updated systems software. Seen as an expert and may provide advise to others related to trouble shooting technical change control problems and recommends solutions to prevent re-occurrence. Maintains, controls, monitors, and protects the integrity of application code utilizing tools such as TFS. May act as a Project Leader. Projects are large in scope, typically cross-functional and technically difficult, often involving combinations of platforms and computing environments and technologies.

  • Responsible for the overall operational effectiveness and quality of the Investment Delivery Services (IDS) Release Management process.
  • Ensures that the Release Management process is in alignment with the organizational and IT divisional goals that it supports.
  • Overall champion and evangelist for the promotion of the agile release management process and practices throughout the organization.
  • Responsible for continuous improvement of the release management process to increase effectiveness and organizational conformance.
  • Ensures that the release management process is appropriately linked to the systems development life cycle, with touch points ensuring seamless delivery of code and configuration work to higher environments.
  • Ensure that the required training is both available and utilized by the process team members.
  • Maintains and regularly promotes the Release Management process and procedures documentation.
  • Establishes and/or maintains metrics/reporting regarding release content and effectiveness.
  • Ensures alignment of the release process with the our client corporate release process.
  • Creates, publishes, communicates, and maintains, the release calendar.
  • Ensures that our client developed, as well as vendor released software changes are included and managed as release candidates.
  • Contributes to and participates in environment and instance management strategy and expansion activity to ensure the release management process adapts to changing environment landscapes.
  • Collaborates with project and support teams to ensure early identification of release candidates.
  • Responsible for release candidate tracking and status progression to maximize release manifest visibility.
  • Develops and maintains tools and processes to provide transparency into the release candidate manifest.
  • Ensures that release candidate functionality delivers appropriate artifacts that promote business awareness and production supportability, prior to production release.
  • Works collaboratively with project and testing teams to ensure and schedule release event support, including regression testing, troubleshooting and remediation activities.
  • Serves as facilitator to work with project teams to resolve release content issues, timing challenges, and related candidate inclusion challenges.
  • Raise program / project issues to program / project managers transparently and effectively using recommended approaches.

Required Skills:
  • Demonstrable knowledge and experience in IT production support methods, tools, metrics, and technology
  • Demonstrable knowledge and experience in the basic principles, processes, phases and roles of application development methodologies and System Development Life Cycles (SDLC).
  • Demonstrable knowledge and experience in root cause analysis, decision-making, and problem solving
  • Demonstrable experience working collaboratively with others to achieve the company and department goals
  • Demonstrable experience influencing and motivating employees
  • Bachelor's Degree with an IT or Technology Related Major or a combination of related experience and/or education
  • 5 -7 years of experience in software release management, preferably in a leadership role.
For more information please contact Janice DiCicco at 860-979-0912.​

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing  and Government sectors with local offices in Connecticut, Minnesota, Colorado,  Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area. 

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them.   So at iTech Solutions,  our personnel are all career IT professionals with a wide range of IT experience.  We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.  

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.