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L2 Operation Support (.NET,SQL & FieldCetrix Product)
Ref No.: 17-00784
Location: Farmington, Connecticut
 Position:   L2 Operation Support (.NET,SQL & FieldCetrix Product)
Location:  Farmington, CT, United States
Contract Duration: Permanent

Job Description:
  • 4+ years' Experience in Production support, Incident Management
  • 2+ years' experience  on .NET, SQL Server
  • Knowledge if ITIL process
  • Experience in support with multiple and disparate teams
  • Good Written and Verbal communication
  • Experience on working for Development / Support projects
  • Understanding of infrastructure, environment setup
Job Responsibilities
  • Level 2 support for .NET / SQL application
  • Interact with client for service ticket resolution
  • Incident management
  • Adherence to organization defined quality standards
  • Carry out code migration as per the documentation as per the documented release management processes
  • Follow all the documented processes
Nice to Have
  • Analytical skills
  • Knowledge of Field Centrix product (Field Service Automation) 
Education Level Required:
Engineering Graduate Or Relevant Experience.